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www.poissonrouge.com www.redfishsoup.com

Terms and conditions, privacy policy, etc.

Cookies and privacy

Cookies We are using cookies to store your login information. This is so that you do not have to enter your password every time you go to a different page. In most cases, your browser will authorise those. If you need help with this, please contact us.

Privacy We never SPAM! Any personal information we collect will only be used in relation to the running of your account and the use of the website, and, only if you have opted-in, to send you information about the site. We will NOT give, sell, exchange or otherwise communicate your email address or any of your information to anyone, for any purpose. We are taking every reasonable steps to ensure this information is stored securely.

Use of the site

Internet connection The site is for use with an internet connection.

Flash This site uses Adobe Flash. It is optimised for use with regular browsers, with the Adobe Flash plugin installed (you can get it here).

Touch devices The site only works on touch devices equipped with a Flash player or a Flash compatible browser-app. To find out more about it, please go here:
Help with touch devices
We also provide some apps - outside of the membership, some are free - to find out about them here:
Poisson Rouge Apps

Technical issues If you experience any technical problems, we strongly recommend that you peruse our Help Pages or you get in touch with us, we will do our best to fix the problem in a timely manner if it's a general problem and we will do our best to understand what might be the matter with your set up if it's specific to you.

Although our hosting company and us do our best to make sure the site is running at all times, we cannot be held responsible for any problems linked to any downtime that might occur.


Free registration Registering to use the site is free and doesn't engage you to anything. We do not take your payment details in advance (we do not even send you reminder emails). After your trial, if you wish to continue using the site, you will have to take a yearly membership. Should you not wish to do that, YOUR ACCOUNT WILL NOT BE DELETED. If you then wish to try the site again, please send us an email and we will consider letting you try again. Please do not abuse the site by creating numerous accounts or we might block you. Remember the site only exists because its users contribute financially, no large corporation or state hides behind it, it's only a tiny team of dedicated human beings. Family licence Your licence to use the site is personal. Although you can use it on all the devices in your possession, you cannot give your login details away.

School licence Schools and other organisations (libraries, etc.) must register here: School Registration, although schools who use the site on NO MORE THAN 2 computers may take a family membership, WE DO NOT PROVIDE AN INVOICE. If you are a school and/or use the site professionally and need an invoice, please register as a school at the above address.


We cannot be held responsible for any fun and/or learning that might occur while or as a result of using the site.

If you would like to get in touch, please send an email to: bigfish@poissonrouge.com

Poisson Rouge Interactica Limited
Bryncethin, Pennant, Llannon

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